Frequently asked questions
Do your chiffon cakes contain any lard or gelatine?
Absolutely not. We use only high-quality vegetable oils. Our bakes are lard-free and alcohol-free, while contain Dairy, Eggs & Traces of Nuts. While we are not currently halal-certified, all our chiffon cakes are free from pork, lard, and alcohol. We use only premium, traceable ingredients to ensure quality.
How long can I keep my cakes fresh?
Our cakes are baked without preservatives. Consume within 24 hours for peak fluffiness. You may refrigerate them for up to 3 days in an airtight box.
Do you take bulk orders for events or corporate gifting?
Yes, we do! For orders of 20 cakes or more, please email or WhatsApp us for tiered pricing and custom delivery coordination.
When will my order be delivered & your delivery fees?
We deliver daily across Singapore from 9:00 AM to 6:00 PM. Delivery is a flat fee of $10 for orders below $30, $5 for orders from $30 onwards & free delivery for orders above $50.
You can choose your preferred delivery date in the checkout page during payment.
Specific timing requests are not guaranteed.
Can I choose to collect my order myself?
Yes, self-collection is available at our Punggol Studio daily at 4 PM and 7 PM. Collection will be 2 business days upon payment date & pick up confirmation email & PIN code will be sent on collection date.
Kindly present the email & PIN code for verification purpose during pick up.
What if no one is at home to receive the order?
Email update will be sent on Delivery Date. If you can't be reached, bakes will be left at the doorstep or returned to our kitchen for redelivery at a $15 surcharge.
My cake arrived damaged, what should I do?
We take great care in handling our delicate chiffons. If an issue occurs, please take a photo immediately and WhatsApp us within 2 hours of receipt.
